Cancellation Policy

Our appointments and well-being are very important to us.

We completely understand that plans can change, but we kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.

To make any changes, just give us a call on 0115 920 5611 between 9:00 am and 6:30 pm, Monday to Saturday.

Appointments are often in high demand, so giving notice helps us offer your slot to someone else who may be waiting. Thank you for your understanding!

LATE CANCELLATIONS/NO-SHOWS:

A cancellation made less than 24 hours before your appointment is considered a late cancellation. If you miss your appointment without contacting us at all, it will be marked as a no-show.

Thank you for your understanding and cooperation – it helps us keep things running smoothly for everyone!